Refund Policy

Overview

At Predictions Firm, we want you to be satisfied with your purchase. This policy outlines the terms under which refunds may be requested for our evaluation services.

14-Day Refund Window

You may request a full refund within 14 days of your purchase, provided you have not started your evaluation challenge. Once your evaluation period begins (i.e., you place your first trade or the challenge timer starts), the evaluation fee becomes non-refundable.

Non-Refundable Scenarios

Refunds will not be issued in the following cases:

• The evaluation challenge has already started
• You have violated our Terms of Service
• More than 14 days have passed since purchase (for unused evaluations)
• The refund request is for a promotional or discounted evaluation

How to Request a Refund

To request a refund, please email us at contact@predictionsfirm.com with your order number and the email address used for the purchase. We aim to process all refund requests within 5-7 business days.

Refund Processing

Approved refunds will be credited to the original payment method used for the purchase. Please allow 5-10 business days for the refund to appear in your account, depending on your payment provider.

Exceptions

In exceptional circumstances, such as technical issues on our platform that prevented you from using the service, we may consider refunds outside of this policy at our discretion. Please contact our support team to discuss your situation.

Contact Us

If you have questions about our refund policy, please contact us at contact@predictionsfirm.com